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wrong calculation in written report of total trees
Posted: Tue Mar 19, 2024 11:54 pm
by abby
HI, There is an error in the calculation of tree species, finally reported in the written report, it does not match the incorporated metadata, I would appreciate processing this information.
There are 88 trees and it counts 107.
Re: wrong calculation in written report of total trees
Posted: Wed Mar 20, 2024 10:01 am
by Jason.Henning
Hi Abby,
You'll have to send us your project at the i-Tree support email
info@itreetools.org so that we can take a look.
Thanks,
Jason
Re: wrong calculation in written report of total trees
Posted: Thu Mar 21, 2024 7:45 am
by abby
GOOD DAY, I HAVE SHARED THE WORK BY EMAIL.
GREETINGS
THANK YOU
Re: wrong calculation in written report of total trees
Posted: Fri Mar 22, 2024 9:17 am
by Jason.Henning
Hi Abby,
I didn't see your email come through to support (
info@itreetools.org). You may want to try creating a packed project from the "File" menu in i-Tree Eco then send us the .zip file that is created.
Thanks,
Jason