wrong calculation in written report of total trees

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abby
Posts: 2
Joined: Tue Mar 19, 2024 11:46 pm

wrong calculation in written report of total trees

Post by abby »

HI, There is an error in the calculation of tree species, finally reported in the written report, it does not match the incorporated metadata, I would appreciate processing this information.
There are 88 trees and it counts 107.
Last edited by abby on Thu Mar 21, 2024 7:40 am, edited 1 time in total.
Jason.Henning
i-Tree Team
Posts: 341
Joined: Fri Dec 21, 2012 7:45 am

Re: wrong calculation in written report of total trees

Post by Jason.Henning »

Hi Abby,
You'll have to send us your project at the i-Tree support email info@itreetools.org so that we can take a look.
Thanks,
Jason
A member of the i-Tree Team
abby
Posts: 2
Joined: Tue Mar 19, 2024 11:46 pm

Re: wrong calculation in written report of total trees

Post by abby »

GOOD DAY, I HAVE SHARED THE WORK BY EMAIL.
GREETINGS
THANK YOU :D
Jason.Henning
i-Tree Team
Posts: 341
Joined: Fri Dec 21, 2012 7:45 am

Re: wrong calculation in written report of total trees

Post by Jason.Henning »

Hi Abby,
I didn't see your email come through to support (info@itreetools.org). You may want to try creating a packed project from the "File" menu in i-Tree Eco then send us the .zip file that is created.
Thanks,
Jason
A member of the i-Tree Team
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