Hello,
I am having trouble sending my completed tree inventory data to be processed.
When I go to 'submit data for processing,' I agree to the EULA, but then a notification comes up that says, 'specified cast is not valid.' It does then allow me to fill in my email and contact information, and when I press okay, it gets to 28% export, before failing.
How should i proceed, to send in my data and get it processed?
Thanks,
Charlotte
Data Validation Error When Exporting
Moderators: i-Tree Support, i-Tree Team
-
- Posts: 66
- Joined: Fri Feb 12, 2016 2:59 pm
Re: Data Validation Error When Exporting
HI Charlotte,
Will you please pack the Eco project and send it to us at info@itreetools.org?
To pack the project, open it, click on File and then Pack Project. This will create a zip file you can send.
Thanks, Erika
Will you please pack the Eco project and send it to us at info@itreetools.org?
To pack the project, open it, click on File and then Pack Project. This will create a zip file you can send.
Thanks, Erika