Some i-Tree Eco v6 users have reported random crashing or received the following errors:
- i-Tree Eco v6 has stopped working.
- OLEDB 14.0.7010.1000 is required, version 16.0.4266.1001 is installed.
- OLEDB 14.0.7010.1000 is required to run i-Tree Eco. Install or reinstall the Microsoft Access Database Engine 2010 to correct this issue.
- Uninstall Microsoft Access Database Engine 2010 (if installed):
- Open the Control Panel
- Open the Programs and Features
- Select the Microsoft Access Database Engine 2010
- Click Uninstall
- Complete the uninstall process
- Install the Microsoft Access Database Engine 2010:
- Download the installer from our support site:
- If you have a 32 bit version of Microsoft Office installed, download the AccessDatabaseEngine.exe installer.
- If you have a 64 bit version of Microsoft Office installed, download the AccessDatabaseEngine_x64.exe installer.
- If you are not sure which version of Microsoft Office you have installed or do not have Microsoft Office, we recommend installing the 32 bit version.
- Run the installer and complete the installation.
- Download the installer from our support site:
If your error message mentions "limited access rights" as an issue, you should ensure that you have full access rights to work in the folder where Eco and i-Tree were installed, along with the folder where you are trying to create your Eco project.