Problem Conversion Mobile Access back to Desktop Access

If you have questions, comments, and suggestions specific to one or more of the components of the i-Tree Software Suite, this is the place for them! Again, please check the i-Tree website and the FAQs before posting. Relevant topics include UFORE, STRATUM, and the utilities such as MCTI or Storm Damage Assessment Protocol.

Moderators: i-Tree Support, i-Tree Team

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Alan
Posts: 1
Joined: Fri Nov 16, 2007 3:21 pm

Problem Conversion Mobile Access back to Desktop Access

Post by Alan » Fri Nov 16, 2007 3:42 pm

I have a community in Massachusetts that didn't follow proper installation of MCTI and the PDA utility. This has resulted in 180+ trees being inventoried and now they can’t download the data back to MCTI. Doctor Dave says you would know how to fix this. I have a copy of the mobile Access file if you need to see it. Thanks
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i-Tree Support
i-Tree Team
Posts: 192
Joined: Wed Jan 03, 2007 10:04 am

Post by i-Tree Support » Mon Nov 19, 2007 2:13 pm

Hi Alan,
If the importing procedure outlined in section 3.1.4 of the i-Tree User's Manual has failed, please call us directly 1-877-574-8733 to discuss the details of your project and work out a solution.

Thanks
a member of the i-Tree Team
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