UPDATED 13Jan2019 - MyTree v2.1.18 was released and resolves issues described below related to Canada, Puerto Rico, Hawaii and Alaska. Note - there may be some city locations that may not be available in the US due to underlying location database issues still being worked on.
Original Post below
i-Tree MyTree 2.0.5 is currently not working for Hawaii, Alaska, Puerto Rico and Canada. This is noted in red text on the bottom of the MyTree landing page. The MyTree online application is being updated to using underlying i-Tree Eco methodology and databases and these locations are generating the following text errors:
Encountered the following error: State 'HI' does not exist in the LocationSpecies database. Please try a different address and/or species.
A problem occurred while processing this tree.
This application text and this post will be updated when these issues are resolved for these locations.
Thank you for your patience during the updating transition
Frequently asked questions about MyTree and other issues and notifications.
1 post • Page 1 of 1
A member of the i-Tree Team