Why pollution data can't be uploaded?

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Angela
Posts: 2
Joined: Sat Jul 02, 2022 2:14 am

Why pollution data can't be uploaded?

Post by Angela » Sat Jul 02, 2022 2:45 am

I want to know why the pollution data of Jiangsu province cannot be uploaded.In the 'Add Pollution' module,there is no Pollution Data option after selecting Jiangsu Province. In the 'Add Location' module, 'Please correct All Errors and try again' is displayed after pollution data is uploaded.
Erika.Teach
Posts: 66
Joined: Fri Feb 12, 2016 2:59 pm

Re: Why pollution data can't be uploaded?

Post by Erika.Teach » Sat Jul 02, 2022 3:05 pm

Hello Angela,

Are you able to scroll up that page and see the errors that need to be corrected? If you see errors and do not understand them please send us screenshots to info@itreetools.org.

If you do not see any errors, please email us the complete location details you are trying to input to info@itreetools.org and we will try an replicate the issue.

Best Regards, Erika
Angela
Posts: 2
Joined: Sat Jul 02, 2022 2:14 am

Re: Why pollution data can't be uploaded?

Post by Angela » Wed Jul 06, 2022 2:17 am

Hello Erika

I still can't see any errors, so I have emailed you the complete location details( info@itreetools.org) and except that you can replicate the issue.
I'm looking forward to hearing from you.

Best Regards, Angela
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