Some i-Tree Eco v6 users have reported random crashing or received the following errors:
- i-Tree Eco v6 has stopped working.
- OLEDB 14.0.7010.1000 is required, version 16.0.4266.1001 is installed.
- OLEDB 14.0.7010.1000 is required to run i-Tree Eco. Install or reinstall the Microsoft Access Database Engine 2010 to correct this issue.
- Uninstall Microsoft Access Database Engine 2010 (if installed):
- Open the Control Panel
- Open the Programs and Features
- Select the Microsoft Access Database Engine 2010
- Click Uninstall
- Complete the uninstall process
- Install the Microsoft Access Database Engine 2010:
- Download the installer from the Microsoft Download Center.
- If you have a 32 bit version of Microsoft Office installed, download the AccessDatabaseEngine.exe installer.
- If you have a 64 bit version of Microsoft Office installed, download the AccessDatabaseEngine_X64.exe installer.
- if you do not have Microsoft Office installed, we recommend downloading the AccessDatabaseEngine.exe installer.
- Run the installer and complete the installation.
- Download the installer from the Microsoft Download Center.
If your error message mentions "limited access rights" as an issue, you should ensure that you have full access rights to work in the folder where Eco and i-Tree were installed, along with the folder where you are trying to create your Eco project.