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PostPosted: Tue Dec 11, 2012 7:47 pm 
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i-Tree Team

Joined: Fri Jun 27, 2008 10:50 am
Posts: 314
Here are a couple tips for troubleshooting Design if you are having problems generating results.

First, try replicating the problem with another web browser if possible such as Firefox, Chrome, Explore, etc. to see if the problem is consistent using different browsers.

If it is not consistent and occurring with one browser, try clearing the browser cache and re-launching. This can usually be completed from the browser Tools menu option and may reset the application or allow updates to be applied to the application and allow proper function.

If you are still having problems with a specific address or geographic area, please send us the problematic address at info@itreetools.org and specify which internet browser and version that you are working with so we can try to replicate and resolve.

Thanks for your cooperation.

_________________
A member of the i-Tree Team


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