i-Tree Updater is Not Detected, Asks to Download Update Tool

Issues related to i-Tree v3.x can be posted in this section. If you encounter any issues, please pass the information along to i-Tree Support.
Post Reply
MJKerr
i-Tree Team
Posts: 30
Joined: Mon Jul 23, 2007 9:02 am

i-Tree Updater is Not Detected, Asks to Download Update Tool

Post by MJKerr » Thu Jul 23, 2009 4:25 pm

i-Tree v3 users who have installed the i-Tree Update Tool Standalone Installer from i-Tree v2.x may receive the following message when checking for updates:

"The i-Tree Update Tool needs to be installed. Click OK to download and install."

To resolve the issue, please close all i-Tree Applications and do the following:

1. Uninstall "i-TreeUpdateTool" from Add/Remove Programs

2. Select "i-Tree" in Add/Remove Programs, click "Change," then "Repair."

Thank you,
Michael
Attachments
updateError.PNG
updateError.PNG (30.28 KiB) Viewed 3255 times
Post Reply