Hi all,
I am a professor and first time user, helping a student team under a due date... Uploaded inventory of street trees data to Eco, but get the error message - actually it just takes me to the user agreement after this has been submitted. Any help soon is most welcome. Is this related to "outage when processing results. We apologize for the inconvenience." If so, is there are work around?
Getting an error back when processing results
Moderators: i-Tree Support, i-Tree Team
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- i-Tree Team
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Re: Getting an error back when processing results
At the bottom of the end user agreement there is an "OK" button to click. If you shrink that window down you can get to that button, click okay and the project will be submitted. This happens on my computer when I have the magnification turned up.
Hope that helps,
Jason
Hope that helps,
Jason
A member of the i-Tree Team