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PostPosted: Fri Aug 11, 2017 10:58 am 
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i-Tree Team

Joined: Fri Jun 27, 2008 10:50 am
Posts: 313
Some Eco v6 users working with Windows 10 operating systems have reported random crashing or received the following errors: "i-Tree Eco v6 has stopped working" or "Install the Microsoft Access Database Engine 2010 to correct this issue"

The online link has a PDF with instructions for updating an underlying Microsoft file that Eco v6 uses, which allows the Eco application to transfer or write data to the underlying Access databases. If this file is problematic, it can cause crashes in Eco v6 especially during project configuration steps preventing Eco from writing your project configuration to the underlying database tables. These crashes should be resolved after updating the Microsoft Access Database Engine 2010 file for Eco v6 users working with Windows 10 as per the instructions in the pdf.

https://www.itreetools.org/eco/resources/v6/iTreeEcov6_MSDatabase_Engine_Update.pdf

If your error message mentions "limited access rights" as an issue, you should ensure that you have full access rights to work in the folder where Eco and i-Tree were installed, along with the folder where you are trying to create your Eco project.

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