Windows 10 Eco installation not working

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Baumwartin
Posts: 1
Joined: Mon Dec 06, 2021 7:36 am

Windows 10 Eco installation not working

Post by Baumwartin » Mon Dec 06, 2021 7:56 am

Hi everyone. I was pretty sure that my Computer meets the requirements for Itree eco installation, but my system says something like "the app cannot be installed on this computer, please contact software provider to obtain a suitable version". I am running Windows 10 Pro, 64 bit, Processor AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz.

Would anybody have an idea if this can be solved or if I need to find myself another computer?

Thanks!
Erika.Teach
Posts: 66
Joined: Fri Feb 12, 2016 2:59 pm

Re: Windows 10 Eco installation not working

Post by Erika.Teach » Mon Dec 06, 2021 3:20 pm

Hello,

There are other users experiencing this same issue. One of the software developers figured out a work around to use until they can incorporate a more permanent fix.

I will email the work around to you as it contains images and it will be easier to send that over email.

For further questions contact info@itreetool.org

Best, Erika
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