Data Validation Error When Exporting

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Chrum5555
Posts: 9
Joined: Fri Jul 03, 2020 10:25 am

Data Validation Error When Exporting

Post by Chrum5555 » Wed Jun 23, 2021 11:02 am

Hello,

I am having trouble sending my completed tree inventory data to be processed.

When I go to 'submit data for processing,' I agree to the EULA, but then a notification comes up that says, 'specified cast is not valid.' It does then allow me to fill in my email and contact information, and when I press okay, it gets to 28% export, before failing.

How should i proceed, to send in my data and get it processed?

Thanks,
Charlotte
Erika.Teach
Posts: 50
Joined: Fri Feb 12, 2016 2:59 pm

Re: Data Validation Error When Exporting

Post by Erika.Teach » Wed Jun 23, 2021 12:24 pm

HI Charlotte,

Will you please pack the Eco project and send it to us at info@itreetools.org?
To pack the project, open it, click on File and then Pack Project. This will create a zip file you can send.

Thanks, Erika
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