lost data

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hdelaconcha
Posts: 50
Joined: Mon Jul 11, 2016 8:10 pm
Location: Mexico
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lost data

Post by hdelaconcha » Mon Nov 07, 2016 11:32 am

I just had a computer crash, but had a copy of the project in other machine, however in the crashed one I had downloaded some plots that in turn were erased on the crew cell phones so How can I get the info back?? there are not many but still is there a way?? do you keep some of this downloaded in a server for some time?? can you retrieve them with the project name?

thnaks
Horacio de la Concha
AGRINET SA de CV
Cuernavaca MEXICO
hdelaconcha@agrinet.com.mx
Jason.Henning
i-Tree Team
Posts: 174
Joined: Fri Dec 21, 2012 7:45 am

Re: lost data

Post by Jason.Henning » Mon Nov 07, 2016 3:18 pm

I have sent you an email listing the additional information we will need to potentially retrieve the data. In some, but not all cases, we can retrieve the data.
Thanks,
Jason
A member of the i-Tree Team
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