Search found 66 matches
- Sat Jul 02, 2022 3:05 pm
- Forum: Database
- Topic: Why pollution data can't be uploaded?
- Replies: 2
- Views: 10514
Re: Why pollution data can't be uploaded?
Hello Angela, Are you able to scroll up that page and see the errors that need to be corrected? If you see errors and do not understand them please send us screenshots to info@itreetools.org. If you do not see any errors, please email us the complete location details you are trying to input to info@...
- Fri Apr 29, 2022 6:02 pm
- Forum: Eco/UFORE
- Topic: Problem in Submitting Data for Processing
- Replies: 1
- Views: 2227
Re: Problem in Submitting Data for Processing
Hello,
Will you please pack your project and send it to us at info@itreetools.org so that we can take a look? You can do this by opening the project, going to the File tab and clicking on pack project. This will create a zip file that can be attached to an email and sent to us.
Best, Erika
Will you please pack your project and send it to us at info@itreetools.org so that we can take a look? You can do this by opening the project, going to the File tab and clicking on pack project. This will create a zip file that can be attached to an email and sent to us.
Best, Erika
- Mon Mar 28, 2022 12:10 pm
- Forum: Landscape
- Topic: Landcover data from additional years
- Replies: 2
- Views: 64634
Re: Landcover data from additional years
The NLCD has begun to issue "interim" releases that update (as opposed to newly survey) previous versions in order to better assess land cover changes over time. In Landscape, this is intended to offer a snapshot, so it's anticipated that the next integration of the nationwide data will be...
- Tue Mar 01, 2022 4:50 pm
- Forum: General Topics
- Topic: Data - Retrieve from mobile
- Replies: 1
- Views: 10038
Re: Data - Retrieve from mobile
Hello,
I have sent you an email regarding this issue.
Best, Erika
I have sent you an email regarding this issue.
Best, Erika
- Fri Feb 25, 2022 12:04 pm
- Forum: MyTree
- Topic: Output units associated with MyTree
- Replies: 1
- Views: 11984
Re: Output units associated with MyTree
They are exactly what they appear to be, no need to convert.
- Fri Feb 25, 2022 12:02 pm
- Forum: Eco/UFORE
- Topic: Tree species and air pollution removal
- Replies: 1
- Views: 2165
Re: Tree species and air pollution removal
Yes, species affects air pollution removal estimates. The model estimates leaf area using species and crown measurements (height, width north/south and east/west, and percent missing. i-Tree methods can be found here: https://www.itreetools.org/documents/650/i-Tree_Methods_gtr_nrs200-2021.pdf Best, ...
- Wed Feb 23, 2022 5:21 pm
- Forum: i-Tree v6.x
- Topic: v6 will not run.
- Replies: 3
- Views: 62245
Re: v6 will not run.
Hello,
I am not able to replicate your issue.
Are there any warning messages or errors that come up when you try and open Eco?
If you would like to set up a video call to try and solve this, please email tech support at info@itreetools.org
Best, Erika
I am not able to replicate your issue.
Are there any warning messages or errors that come up when you try and open Eco?
If you would like to set up a video call to try and solve this, please email tech support at info@itreetools.org
Best, Erika
- Mon Feb 21, 2022 10:49 am
- Forum: Database
- Topic: Addition of new location data in China
- Replies: 5
- Views: 12305
Re: Addition of new location data in China
Hi, To read about international use of i-Tree go https://www.itreetools.org/support/resources-overview/i-tree-international . If your location and associated precipitation and pollution data are not currently available in Eco you will need to add those by using the i-Tree Database tool. That can be ...
- Fri Feb 18, 2022 11:35 am
- Forum: General Topics
- Topic: Data Validation Error
- Replies: 1
- Views: 10041
Re: Data Validation Error
Hi,
Will you please pack your project and send it to us, info@itreetools.org, so that we can take a look? You can do this by opening the project, going to the File tab and clicking on pack project. This will create a zip file that can be attached to an email and sent to us.
Thank you, Erika
Will you please pack your project and send it to us, info@itreetools.org, so that we can take a look? You can do this by opening the project, going to the File tab and clicking on pack project. This will create a zip file that can be attached to an email and sent to us.
Thank you, Erika
- Fri Feb 11, 2022 2:18 pm
- Forum: i-Tree v6.x
- Topic: v6 will not run.
- Replies: 3
- Views: 62245
Re: v6 will not run.
Hello Kevin, We released a software update today. If it is possible, will you open Eco, click on the Support tab at the top of the page and then Update Software. If you are not able to open the software, will you please remove/uninstall the software, then download the installer and reinstall. If tha...
- Wed Feb 09, 2022 2:25 pm
- Forum: Eco/UFORE
- Topic: i-Tree Eco Species List Has Been Updated to Remove Synonyms and Cultivars
- Replies: 0
- Views: 24179
i-Tree Eco Species List Has Been Updated to Remove Synonyms and Cultivars
i-Tree Eco Species List Has Been Updated to Remove Synonyms and Cultivars If you have outdated synonyms and cultivars those species will appear as errors in the tree data window. You can still view and save existing reports with the synonyms and cultivars as long as you do not resubmit for processi...
- Thu Jan 13, 2022 1:56 pm
- Forum: Eco/UFORE
- Topic: server connection error
- Replies: 1
- Views: 2361
Re: server connection error
Hello,
I think that I communicated with you through email. If this is not the case please let us know so that we can try can help with this.
Best, Erika
I think that I communicated with you through email. If this is not the case please let us know so that we can try can help with this.
Best, Erika
Re: Reports
Hello Julio, Did you submit data through an i-Tree Eco project? If yes, typically results are available within 24 hours. To retrieve the results, open the project, click on the Reports tab at the top of the page, then Track & Retrieve Results. If you were using another i-Tree tool please let us ...
- Wed Dec 15, 2021 1:45 pm
- Forum: General Topics
- Topic: Disparities in Tree Equity Scores Between Census Blocks
- Replies: 2
- Views: 10817
Re: Disparities in Tree Equity Scores Between Census Blocks
Hello, Are you using i-Tree Landscape? If yes are you referring to the Redline Dataset found under the Health menu? If yes the redline labels are defined as follows: Only at the US Census Place level. Classification grades A, B, C, and D, are from percent of total area covered, meters squared of can...
- Mon Dec 06, 2021 3:20 pm
- Forum: General
- Topic: Windows 10 Eco installation not working
- Replies: 1
- Views: 11017
Re: Windows 10 Eco installation not working
Hello, There are other users experiencing this same issue. One of the software developers figured out a work around to use until they can incorporate a more permanent fix. I will email the work around to you as it contains images and it will be easier to send that over email. For further questions c...